![]() The first step that you need to take is turning off your Galaxy S9 and if this doesn’t solve it, try following the stage below. Here are the steps: Go settings > apps > tap the three dots in the top right corner > show. Please remove the Webview Update and then restart the phone. It might have affected the Apps and memory of your Galaxy S9 thereby leading to freezing and crashing. Thanks for bringing this to our attention. ![]() If the Play Store app opens but you can’t download apps, try these steps to fix problems downloading apps from the Play Store. Try the steps below if the Google Play Store app on your phone: Won’t open or load. Now the phone randomly and repeatedly keeps restarting, saying 'google play services keeps stopping', apps are crashing. Troubleshoot when you can’t open the Play Store app on your phone. Now the phone randomly and repeatedly keeps restarting, saying 'google play services keeps stopping', apps are crashing. Snapdragon S9+ from launch worked flawlessly until NovemSecurity Update which was the last successful update installed yesterday (Dec 15th) evening. If it takes days for you to restart your phone, this kind of issue may arise. Snapdragon S9+ from launch worked flawlessly until NovemSecurity Update which was the last successful update installed yesterday (Dec 15th) evening. Note that before you use this method, it’ll be a wise decision to back up the data on your phone because you’ll lose all information on your Galaxy S9 after this process. ![]() You can read this process of how to perform a factory reset on your Galaxy S9. STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 Verify that the app is compatible with your phone or tablet For the best results keep your phone updated to the latest software, and make sure your apps are updated. You can also factory reset your phone to fix this problem. Advice we've received: ' Samsung is aware of this phenomenon which may appear on Galaxy devices due to Google Webview issue and this problem was already resolved with the latest app updates of Android System Webview and Chrome. ![]() The only means to get out of this is to delete any bad app, and this is how to remove bad apps from your Galaxy S9. Galaxy S9 Series Hi all I've merged a few of the threads covering this one. An annoying bug has recently been plaguing Android smartphones - especially Samsung Galaxy models - and causing them to regularly crash. It’s a known fact that some third party Apps does crash phones and this the beyond the phone manufacturer. Stop your apps from crashing in a few easy steps. It’ll give you an insight on the apps on your phone, and you can know if other users are having similar issues. Some app started crashing I was away from my phone for like 1 hour and when I took it back, and went to search something in the Google app, it closes. Sometimes the App you installed could be the root of the problem, try to read the review about the apps on your Galaxy S9 on Google Play Store. ![]()
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